Adapters
The current in the bedrooms is 220 volts. Adaptors are available in the nightstand drawer.

Airport / Plane
For flight bookings and confirmations, please contact the concierge (n°102).

Alarm clock
Contact the switchboard, or set your own alarm clock using the television.

Baby
The housekeeper can provide you with baby cots, changing tables, bathrobes, nappy bins, bottle warmers, baths, baby food, etc. Sterilisers and highchairs are also available in our catering outlets.

Babysitting
A babysitting service is available on request from the concierge. Please give 24 hours' notice.

Bar
The hotel bar welcomes you every day from 8am to 1am. A wide selection of cocktails is available, as well as an à la carte menu served from 11.30 am.

Breakfast
The Métropole Monte-Carlo buffet breakfast is served daily in the hotel restaurant from 7:30 am to 10:30 am. You can order breakfast in your room with room service from 6.30 am. The Zia at Odyssey breakfast is also served at the pool area from 8 am to 11 am.

Cigarettes / Cigars
Smoking is not permitted in the common areas of the hotel. However, a cigar cellar is available in the ‘Boudoir’ of the hotel bar, with a terrace. A smoking area is also available in the gardens of the Odyssey area.

Concierges
Our concierge service is at your entire disposal to deal with all your requests: valet parking, taxi bookings, boat hire, delivery of newspapers and dailies, excursion bookings, making appointments with medical professionals or hairdressers, purchasing various items, reserving tables in restaurants or seats for shows, etc.

Departure
Please vacate your room by noon on the day of your departure.

Energy
Energy is a precious resource, so remember to save water at the taps and turn off the main electricity switch when you leave your room.

Events
Our sales department will be happy to help you organise your event (n°1223).

Exchange
The reception desk is at your disposal for all your currency exchange needs.

Gift vouchers
Looking for a gift idea? Treat your loved ones to an experience the Hotel Metropole Monte-Carlo by clicking on the OFFER button on our website www.metropole.com.

Helicopter
The concierge service can provide you with helicopter timetables and fares with our partners and make your reservation.

Just For You
Just For You is our leisure programme created especially for you. Whether you're on your own, with family or friends, let yourself be tempted by one of our sports, cultural or relaxing activities designed for you according to the season.

Laundry
You will find a laundry bag and price list in your wardrobe. Linen handed in to the cleaning lady before 9 a.m. will be returned the same day, Monday to Saturday. Express service on request, with a 30% surcharge. Ironing service available until 9pm.

Luggage
Our luggage handlers are available 24 hours a day. You can call on our concierge service to carry your luggage. We can also store your luggage for a short period before your departure.

Non-smoking floors
Please refrain from smoking in non-smoking rooms (all floors except the ground floor and the 7th floor). If you fail to do so, you will be charged a penalty of 100€.

Pets
Only small dogs are allowed in the hotel and are welcome under your responsibility (only one pet per room and a supplement will be charged). In public areas, please keep them on a lead. Access to the YOSHI restaurant and the Odyssée is not permitted.

Safe deposit boxes
All our rooms are equipped with safety deposit boxes. The hotel accepts no responsibility for valuables left in the room or in these safety deposit boxes. Individual safes are available free of charge from reception (a deposit of €550 is required).

Sustainable development
Since 2006, the Hôtel Métropole Monte-Carlo has chosen to be a green hotel and has implemented an environmental policy called ‘GREEN ATTITUDE’, the main aim of which is to reduce the impact of its activity on the planet and preserve biodiversity. It has been awarded the ‘Clef Verte’ label. Clef Verte is an environmental programme that has become an international label designed to certify tourist accommodation that respects the environment.

Odyssey swimming pool
The Odyssey pool area is open from 7am to 8pm every day.

Parking
Our valets are available to park your vehicle. You will be charged €50 per day for this service. Please let the concierge know in advance each time you wish to use your vehicle.

Payments
Our establishment accepts credit cards (Visa, Amex, Mastercard, Eurocard, Diner's Club and JCB) and Monegasque cheques only.

Reception
Please note that rooms are available from 3 pm and must be vacated by 12 noon on the day of departure. If you wish to extend your stay or create or modify a reservation, the reception team is at your entire disposal (n°103).

Restaurants
- LES AMBASSADEURS BY CHRISTOPHE CUSSAC ** (n°1275)
- YOSHI (n°1215)
- BAR & LOBBY (n°1278)
- ZIA AT ODYSSEY (n°1272)

Security
The Hôtel Métropole Monte-Carlo is equipped with a fire detection system and a surveillance team ensures your safety in the hotel 24 hours a day.We invite you to read the evacuation plan located on your room door and to follow the instructions given in the event of a fire. An alert message will be displayed on your television, in addition to the hotel's audible alarm. Please use the emergency exits only in the event of evacuation.Finally, in the event of an emergency, or to report any incident, please contact the concierge desk directly (n°102).